Track Order

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Track Order

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To track your order please enter your Order ID in the box below and press the “Track” button. This was given to you on your receipt and in the confirmation email you should have received.

For Registered Users:

  • Click on the "My Account" link at the top of the page and log in.
  • Navigate to the "Order History" section in your account dashboard.
  • Find the order you want to track and click on it to view the latest status and tracking information.

Order Status Explanations

Understanding Your Order Status:

  • Processing: Your order has been received and is being prepared.
  • Shipped: Your order has been dispatched and is on its way.
  • Delivered: Your order has been delivered to the specified address
  • Pending: There is an issue with your order. Please contact customer support.
  • Canceled: Your order has been canceled. If you did not request a cancellation, please contact us.

Troubleshooting and FAQs

Common Issues and Solutions:

  • Order Not Found: Ensure you are entering the correct order number and email address. Check your confirmation email for details.
  • Tracking Not Updated: Sometimes tracking updates are delayed. Please wait 24 hours and check again.
  • No Confirmation Email: Check your spam/junk folder. If you still can't find it, contact our support team.

 If you are facing any issues you can contact us or visit our FAQs page.